When you use the contact form, request module details, or email us, we receive the name you enter, your email address, an optional phone number, and the text of your message. If you mention a course, cohort, or technical topic, that detail stays attached to the enquiry so we can reply with something relevant instead of a generic answer. We do not ask for payment details through this site, and we do not store card numbers anywhere in our systems.
Our hosting provider logs standard request data: IP address, browser and operating system, referring page, and the time of each visit. We also use privacy-respecting analytics to count page views and see which modules attract attention. This data is aggregated and used to fix broken links, improve navigation, and understand which technical sections need clearer explanations. It is not used to build advertising profiles.
The site sets a small number of functional cookies to remember your preferences and to keep forms working correctly. Analytics cookies record anonymous session data. You can block or delete cookies in your browser settings at any time; the learning content remains readable, though some form features may behave differently. We do not run third-party advertising cookies on this site.
We use your details to answer enquiries, send module information you requested, and keep records of past correspondence so we do not ask the same questions twice. Technical logs help us maintain uptime and diagnose errors. We do not sell, rent, or trade personal data, and we do not use your message content for marketing without your explicit agreement.
A limited number of processors handle data on our behalf: the hosting provider that serves the site, the email service that delivers our replies, and the analytics tool that reports page activity. These providers access only what they need to perform their function and are bound by their own data protection terms. We do not transfer personal data to other third parties unless required by law.
Enquiry messages are kept for as long as needed to handle your request and for a reasonable period afterwards for reference. Server logs are rotated regularly and older entries are deleted. If you ask us to remove your correspondence, we will do so unless we are required to keep a record for legal or accounting reasons.
You can request access to the personal data we hold about you, ask for corrections, request deletion, or ask for a portable copy of your information. You can also withdraw consent for analytics or marketing communication at any time. If you are in the EU or UK, these rights follow GDPR; if you are in California, CCPA gives you comparable controls, including the right to know what is collected and to opt out of certain uses. To exercise any of these, write to us using the contact details below and we will respond within a reasonable timeframe.
We describe our modules in plain terms and avoid exaggerated promises about outcomes. We do not use fake urgency, invented endorsements, or claims of official affiliation with organisations we are not part of. If a description on this site turns out to be inaccurate, we correct it as soon as we notice. Nothing on this page should be read as a guarantee of a specific result from any course or module.
For any question about this policy, or to exercise your data rights, reach us at info@bushturkeytrailrunners.com or call 0282 7758267. Written requests can be sent to Studio 71f, Marshall Falls, Lake Tina, G77 6DL. Please include enough detail for us to identify your enquiry.